Human Resources Outsourcing (HRO)
The annual Black Book of Outsourcing survey is the world’s largest investigation into customer loyalty and satisfaction in the outsourcing industry.
It is a “Voice of the Client” survey, based purely on feedback from users of outsourced software/services.
1 Empyrean Benefit Solutions
2 Towers Watson
3 Aon Hewitt
4 Mercer
5 Voya
6 ADP
7 Fidelity
8 TriNet
9 Voya
10 Xerox
1 Coadvantage/Odyssey Onesource
2 Inspirity
3 Oasis Outsourcing
4 TriNet
5 ADP
6 Paychex
7 Employer Solutions Group
8 Xcel HR
9 Premier Employer Services
10 Tilson
1 GP Strategies
2 Pearson
3 Xerox
4 Tata Interactive
5 Lionbridge
6 NIIT
7 Cegos
8 Hemsley Fraser
9 Aptara
10 IBM
1 Ceridian
2 NGA HR
3 Aon Hewitt
4 Neeyamo
5 ADP
6 Zalaris
7 Acrede
8 CloudPay
9 TMF Group
10 Talent 2
1 Kenexa
2 Allegis Global
3 FutureStep
4 Manpower
5 Pontoon
6 Randstad Sourceright
7 PeopleScout
8 Cielo
9 Hudson RPO
10 The Right Thing